Introduction

Welcome to Konnect2Win — where trust is more than a word; it’s our foundation. Your privacy matters to us, and we’re committed to keeping your personal information safe, secure, and transparent. This Privacy Policy explains what information we collect, why we collect it, and how you can manage your data every step of the way.

Key Terms

• Konnect2Win: Developed by The Alpha Agency, Konnect2Win is a WhatsApp Business CRM tool designed to help businesses streamline client conversations through a secure platform.
• Personal Data: Any information that identifies you as an individual.
• Customer or Client: Any business entity that uses Konnect2Win’s services.

Our Commitment to Privacy

At Konnect2Win, we work hard to protect your data — both the information we collect for our own operations and the data we manage for our clients. Your information is never sold, and we only share it when absolutely necessary to deliver our services.

What Data We Collect and Why

We collect Personal Data for the following purposes:

How We Konnect with You

• Product Demos: If you request a demo, we may collect your name, job title, WhatsApp number, and business email to set it up.
• Handling Your Inquiries: If you have a question, we might ask for your name and contact details to address your concerns quickly.
• Marketing & Security-Managed Sign-Ins: We offer sign-in options only — meaning your data is securely managed by us, with no third-party access.

Protecting Your Data

We use advanced security measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure cloud storage, and regular security audits.

Your Rights

You have full control over your data. Here’s what you can do:

• Access: Request to see what Personal Data we have about you.
• Correct: Update any inaccurate or incomplete data.
• Delete: Ask us to erase your Personal Data, in certain circumstances.
• Restrict: Limit how we process your data.
• Object: Opt out of data processing for direct marketing.
• Portability: Receive your data in a machine-readable format.

If you want to exercise any of these rights, just reach out using the contact details below.

Cloud API

Konnect2win uses the Cloud API to send messages. This service temporarily stores messages and facilitates their delivery to the WhatsApp platform. Messages are retained only as needed for transmission and are automatically deleted within 30 days. Learn more about the Cloud API here.

Children’s Privacy

Our services are not intended for individuals under the age of 16. If we become aware that a child under 16 has provided us with Personal Data without parental or guardian consent, we will take steps to delete the information. If you believe this has happened, please contact us immediately.

Protecting Personal Data

Konnect2Win values your privacy and uses various safeguards to protect your data from loss, misuse, unauthorized access, or disclosure. Our security measures are regularly updated to reflect technological advancements.

Policy Updates

We may update this Privacy Policy to reflect improvements or legal changes. Updates will be posted on our website, and continued use of our services means you accept the changes. We encourage you to review the policy regularly.

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